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Pacific Rendezvous Motel > Contact us > Pages > Policies 

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Policies

 

Pacific Rendezvous Policies and Disclaimer Statement


 

Unit Servicing
 

The daily servicing of units includes changing tea towels, dishcloths, bath towels and bath mat and clearing the kitchen rubbish bin.

A full service is provided after 5th night stay. If you require a full service each day, please contact the office by 6pm the night before. There is an additional $20 charge for this service.


No-Smoking


Pacific Rendezvous has a strict NO SMOKING policy in all buildings including units and Games-room.
Smoking is permitted outside, ensuring well away from open windows/doorways. Please use ashtrays provided.


Cooking Smells

The cooking of strong smelling food (including fish) is not permitted in our motel units. This is in order to avoid residual, lingering odours that may be offensive to subsequent guests.
We have 2 outside BBQs available (also gas BBQs for hire) if you wish to cook any of these foods.

Management reserves the right to charge for extra cleaning costs and/or loss of rental, if the unit is tainted by food odours.
Thank you for your understanding.


Cancellation Policy


Should you need to cancel your reservation, please advise us as soon as possible.
Cancellations received after 2pm, 2 nights before check in, will incur cancellation fee (which is 50% of total booking cancelled).
5 days cancellation is required for the peak season (Dec/Jan/Feb) and public holiday weekends.
Group bookings of 5 or more units, require 14 days notice of cancellation to avoid cancellation fee.




Bus Transport Availability


Due to circumstances beyond our control this service might not be available. Please check with the office with regards to availability.

 


Pacific Rendezvous Disclaimer

Pacific Rendezvous reserves the right not to be responsible for the completeness or quality of the information provided.   Every effort has been made to ensure that the information in this web-site is accurate at the time of publication. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected. All offers are not-binding and without obligation.

Tariffs are subject to change - please check at the time of booking.

The map are intended as general guides only. For more detail, consult the maps produced by the Department of Survey and Lands Information.